Frequently Asked Questions

Serve Aurora is a community outreach organization focused on connecting individuals and families in Aurora, Colorado, with community resources, support programs, and opportunities to receive assistance. Through outreach initiatives, the Mobile Resource Center, and community partnerships, Serve Aurora helps people explore resources related to food, clothing, basic needs, and other local services. Contact Serve Aurora at 1-855-SERVECO (1-855-737-8320) or the Care Line at 720-803-2273 to learn about current programs.

Residents can contact Serve Aurora to ask about available community resources and referrals. Depending on current availability, residents may be directed toward local food pantries, clothing assistance programs, nonprofit organizations, and other basic-needs resources. You can also use the free Serve Aurora resource finder at serveaurora.org/resources. Contact individual providers to confirm eligibility, hours, and availability before visiting.

Serve Aurora helps raise awareness of community programs and connects residents with relevant support information, local organizations, outreach initiatives, and opportunities to participate. Residents should confirm service availability, eligibility, and application requirements directly with the organization providing the service.

The Serve Aurora community outreach center is a community-focused resource hub that helps individuals and families connect with community assistance information, outreach programs, employment resources, educational opportunities, and local support services in Aurora, Colorado. It operates from Serve Aurora's office at 2821 S Parker Rd, Suite 185, Aurora, CO 80014.

Serve Aurora focuses on community outreach, resource navigation, volunteer opportunities, educational support, mentoring, and connections to local assistance programs. Specific services and assistance availability may vary by program and partnership.

Call 1-855-SERVECO (1-855-737-8320), call the Care Line at 720-803-2273, visit https://ServeAurora.org, or stop by 2821 S Parker Rd, Suite 185, Aurora, CO 80014. Follow Serve Aurora on social media for program updates.

The Serve Aurora Resource Center is designed to connect Aurora residents with community resources, local support organizations, outreach opportunities, and assistance programs. Serve Aurora's office is located at Pavilion Towers, 2821 S Parker Rd, Suite 185, Aurora, CO 80014. Call 1-855-SERVECO (1-855-737-8320) before visiting to confirm current hours.

Serve Aurora can help residents find information about food, clothing, basic needs, housing and crisis resources, employment resources, educational opportunities, mentoring, and volunteer opportunities. Specific resources and availability vary by program and partnership.

Use the Serve Aurora resource finder at serveaurora.org/resources, call the Care Line at 720-803-2273, or call 1-855-SERVECO (1-855-737-8320). In an emergency, call 911. For mental health support, call or text 988.

No. Serve Aurora is a community outreach organization, not a city-operated recreation center. While Serve Aurora supports community engagement and outreach initiatives, residents looking for public recreation facilities, fitness programs, swimming pools, sports activities, or recreation-center memberships should consult the City of Aurora's official recreation resources.

Residents can explore the City of Aurora's official recreation facilities and programs at auroragov.org for locations, hours, classes, fitness activities, sports, and memberships. Serve Aurora focuses on community outreach and resource connections rather than operating a municipal recreation facility.

Serve Aurora hosts free community events and family activities and connects residents with local resources. It does not operate a recreation facility.

Businesses, property managers, event organizers, and other clients can contact Serve Aurora Safety & Security at 1-855-SERVECO (1-855-737-8320) to inquire about available security staffing and guard service options. Clients should confirm the provider's qualifications, licensing, insurance, service scope, and availability before entering into an agreement.

Depending on current offerings and client requirements, services include unarmed security guards, armed security services where legally authorized, event security, mobile vehicle patrols, fire watch, and emergency or short-notice coverage. Published 2026 starting rates: unarmed $30/hr, armed $40/hr, event $35/hr, mobile patrols $35/hr, fire watch $30/hr, emergency $50/hr. Contact the organization to verify current availability and discuss your property's or event's requirements.

Serve Aurora Safety & Security is based in Aurora, Colorado and serves the Aurora and Denver metro area. Contact the organization to confirm whether your property, event, or location falls within its current service area and whether the required staffing is available.

Call 1-855-SERVECO (1-855-737-8320) or visit serveaurora.org/safety-security. Share your location, dates, hours, number of guards, and armed or unarmed preference so the team can prepare a quote.

Serve Aurora Safety & Security can provide information about whether its security services may be suitable for commercial properties, offices, call centers, and other business environments. Businesses should contact the organization to confirm service availability, staffing requirements, coverage areas, and applicable licensing and insurance requirements before arranging services.

Yes. Event security is one of Serve Aurora Safety & Security's core services, including expos, festivals, conferences, and community events. Contact the team to confirm availability for your dates.

Call 1-855-SERVECO (1-855-737-8320) or request a quote through serveaurora.org/safety-security. Custom pricing is available for long-term contracts, HOAs, commercial clients, housing authorities, construction, and special events.

Serve Aurora Safety & Security can answer questions about its own security service offerings. This FAQ does not imply that Serve Aurora has a contract, partnership, endorsement, or official affiliation with Aurora Public Schools or any school district. Any such relationship should be confirmed through official sources.

Schools, charter schools, and school event organizers can call 1-855-SERVECO (1-855-737-8320) to ask about guard and event security services, availability, and requirements.

Consult your school district's official website and authorized representatives. For Aurora Public Schools, visit aurorak12.org.

The Serve Aurora app is part of Serve Aurora's efforts to make community information, resources, programs, and opportunities easier to access. Visit https://ServeAurora.org to learn about available digital tools and mobile-access options.

Serve Aurora Access is an accessibility-focused platform concept created to help people with disabilities, including individuals with autism and other support needs, access useful digital resources. The initiative is inspired by Alexander Nieves's twin brother, Zachary Nieves. Visit Serve Aurora's website for updates on availability and development.

Serve Aurora Access is intended to support accessible digital experiences for people with disabilities, including individuals with autism, as well as families, caregivers, and adults who may benefit from more accessible online resources. Its specific features and availability depend on the platform's development.

Serve Aurora explores digital tools and online platforms to help people discover community resources, learn about events, connect with programs, and find ways to participate in local outreach.

Visit https://ServeAurora.org to explore Serve Aurora's programs, events, community initiatives, and available digital resources. Follow Serve Aurora's official social media channels for announcements and new online services.

Serve Aurora supports educational access, mentoring, and community learning initiatives. Contact Serve Aurora to confirm which educational programs are currently accepting participants.

Vertex Virtual Academy is an educational initiative associated with virtual learning and student support. Its intended audience includes high school-age learners who may need flexible educational opportunities. Families should consult the academy's official information to verify current enrollment, eligibility, and program availability.

Accessible technology can help residents find community resources, navigate online information, participate in learning opportunities, and engage with local programs. Serve Aurora's accessibility initiatives explore ways digital tools can better serve individuals with disabilities, families, caregivers, and underserved community members.

Serve Aurora supports community engagement through festivals, outreach activities, family events, donation drives, job fairs, and other local initiatives. Event schedules, locations, and registration requirements vary. Visit https://ServeAurora.org for current announcements.

Viva La Isla del Encanto Festival is a Puerto Rican cultural festival associated with the Puerto Rican Chamber of Commerce of Colorado. The event celebrates Puerto Rican culture, heritage, food, music, community, and traditions in Colorado. Visit the official festival website for current dates, activities, vendor information, and sponsorship opportunities.

Check the official event website for the latest schedule, venue, admission details, entertainment announcements, and visitor information. Event dates and arrangements may change from year to year.

Vendors can review the applicable event's registration information, vendor requirements, fees, deadlines, and available spaces. Vendor participation is subject to event capacity, approval, and the rules established for each event.

Review the event's vendor application, fees, space availability, insurance requirements, and applicable health permits. Approval depends on event requirements and available space. Contact the specific event organizer for current application instructions.

Businesses can explore sponsorship opportunities that support community festivals, family activities, outreach programs, and local initiatives. Benefits may include recognition, promotional opportunities, and event visibility, depending on the sponsorship package. Contact Serve Aurora for current details.

Yes. Depending on the event, activities may include seasonal celebrations, children's activities, cultural programming, donation drives, and community participation. Check official event announcements for age recommendations and current activities.

Volunteers can help with event setup, guest assistance, outreach, donation collection, children's activities, and more. Volunteer needs vary by event, so contact Serve Aurora about upcoming opportunities, age requirements, training, and scheduling.

Visit https://ServeAurora.org and follow Serve Aurora's official social media accounts for event announcements, registration, volunteer opportunities, vendor applications, sponsorship details, and schedule changes.

Serve Aurora's areas of focus include outreach, the Mobile Resource Center, mentoring, educational access, basic-needs resource information, volunteer engagement, and community partnerships. Contact the organization to verify which programs are active and how to participate.

Serve Aurora's community outreach mission includes supporting people in need and connecting individuals with relevant local resources. People seeking help may inquire about hygiene supplies, blankets, basic-needs resources, and referrals to organizations providing housing or homelessness assistance. Availability depends on current programs and partner resources.

Serve Aurora has pursued community outreach initiatives involving essential supplies for people experiencing hardship. Contact the organization to ask about current supply availability, distribution, donation opportunities, and referrals to other providers.

Serve Aurora connects residents with community programs, educational resources, outreach opportunities, and local assistance information. Families can contact the organization to ask about available resources and current initiatives.

Serve Aurora supports mentoring and educational initiatives that help individuals build skills, connect with positive guidance, and explore opportunities for personal development. Eligibility, schedules, and enrollment depend on the specific initiative.

Serve Aurora's educational and community initiatives connect students and young adults with mentoring, learning opportunities, community resources, and personal-development support. Contact Serve Aurora about current programs and eligibility.

Donate online at serveaurora.org/donate. Donations may support eligible community initiatives, outreach supplies, educational programs, events, and other approved organizational activities.

Contact Serve Aurora before dropping off items to confirm current needs, accepted donations, delivery arrangements, and restrictions. Donation priorities may change depending on storage capacity, active campaigns, and seasonal needs.

Nonprofits, businesses, schools, community groups, and other organizations can contact Serve Aurora to explore collaborative outreach, community events, resource referrals, sponsorships, and donation initiatives. Partnership opportunities depend on shared goals and available resources.

Serve Aurora operates as a community-focused nonprofit initiative associated with NIEVES Ministries. For details about legal structure, tax-exempt status, programs, or financial accountability, consult official organizational information and applicable public records.

Serve Aurora's mission is to strengthen the Aurora community by connecting people with resources, encouraging community participation, supporting outreach initiatives, and developing opportunities for individuals and families.

Serve Aurora pursues community partnerships to support outreach, resource sharing, events, educational initiatives, and other community-focused activities. Current partner participation should be confirmed through official announcements or directly with the organizations involved.

Yes. Organizations can contact Serve Aurora or list their services free in the Serve Aurora resource finder. Any listing or partnership is subject to review and confirmation of the information supplied.

Serve Aurora has explored initiatives to improve accessibility, digital inclusion, and access to community resources for people with disabilities, including Serve Aurora Access. Families, caregivers, and individuals can contact the organization about current programs.

Residents can volunteer, attend community events, support outreach initiatives, share verified resource information, donate requested supplies, and build partnerships with local organizations.

Serve Aurora has supported community initiatives involving employment information, job fairs, career resources, and connections with employers. Residents should check current announcements for upcoming events and available career support.

Serve Aurora has organized community initiatives that connect job seekers with employers and career resources. Check official announcements to confirm future dates, participating employers, and eligibility.

Review the purpose, goals, and intended use of each official campaign before donating. Support may include financial contributions, requested supplies, sponsorships, or sharing verified campaign information.

Following Serve Aurora keeps residents informed about community resources, outreach programs, educational initiatives, family events, volunteer opportunities, and ways to support neighbors.

Serve Aurora supports seasonal events, family activities, donation drives, and holiday outreach initiatives that bring residents together and encourage generosity. Visit https://ServeAurora.org for upcoming holiday activities.

Serve Aurora's Trunk or Treat is a Halloween community activity where decorated vehicles, costumes, and candy create a fun experience for children and families. Community members may be invited to decorate vehicles, donate candy, volunteer, or support event activities, depending on the year's arrangements.

Follow Serve Aurora's official announcements for Halloween events, volunteer opportunities, vehicle decorating, candy donations, and family activities. Coordinate candy donations with Serve Aurora before delivery.

Yes. Businesses can inquire about sponsorships, candy donations, decorations, volunteer support, or other event contributions.

During Thanksgiving, families seeking food assistance can contact Serve Aurora to ask about current programs, local food resources, and referrals. Contact individual providers to confirm eligibility, registration deadlines, and distribution dates.

Contact Serve Aurora to learn which food items or financial contributions are needed. Businesses can support seasonal outreach through donations, sponsorships, volunteering, or partnerships.

Serve Aurora has pursued seasonal giving and toy initiatives for families. Contact the organization to verify whether Christmas programs or toy drives are active, what support is available, and how to donate or participate.

Families can contact Serve Aurora to ask about current seasonal resources and referrals to organizations that may provide toys, food, clothing, or other holiday support. Eligibility and availability vary by provider.

Volunteers may support donation drives, toy collection, sorting, outreach, event preparation, and distribution when initiatives are active. Businesses can explore holiday sponsorships, toy donations, supply drives, and financial contributions.

Residents seeking winter coats, warm clothing, or seasonal essentials can contact Serve Aurora to ask about current donation initiatives, the Mobile Resource Center, and referrals to local assistance providers.

Serve Aurora may announce seasonal activities, outreach programs, cultural celebrations, festivals, and family events throughout the year. Check official announcements for confirmed dates and locations.

Contact Serve Aurora to ask about current holiday programs, eligibility, deadlines, and referrals. Assistance is not guaranteed and depends on active programs and participating providers.

Visit https://ServeAurora.org and follow Serve Aurora's official social media channels for announcements about Halloween, Thanksgiving, Christmas, winter outreach, cultural festivals, and donation drives.

Dolly Parton Appreciation Day is a community recognition initiative led by Serve Aurora that celebrates Dolly Parton's cultural influence, generosity, philanthropy, and contributions to literacy and children's education.

September 25 is recognized as Dolly Parton Appreciation Day in Colorado, proclaimed by Governor Jared Polis following a request submitted by Serve Aurora founders Alexander Nieves and Jeremiah Banks. See serveaurora.org/dolly-parton-day for details.

Serve Aurora recognizes Dolly Parton's longstanding contributions to music, literacy, children's education, and philanthropy, including Dolly Parton's Imagination Library.

Learn about Dolly Parton's charitable work, read with children, support children's literacy, and share positive messages about generosity and community service. Check Serve Aurora's announcements for organized activities.

Not at this time. Serve Aurora explored bringing the Imagination Library to Aurora but is not able to launch it currently. Families can check imaginationlibrary.com for programs available in their area.

Isla del Encanto Day, or Island of Enchantment Day, celebrates Puerto Rican culture, heritage, traditions, and contributions in Aurora, Colorado. The recognition is associated with Serve Aurora's community initiatives and the Puerto Rican Chamber of Commerce of Colorado.

Isla del Encanto Day has been proclaimed for July 26 in Aurora, Colorado. July 25 is Puerto Rico's Constitution Day; the two dates share cultural context but are distinct observances.

Isla del Encanto is commonly translated as Island of Enchantment, a name associated with Puerto Rico that celebrates the island's natural beauty, culture, music, food, and heritage.

Attend related cultural activities, support Puerto Rican-owned businesses, volunteer, sponsor events, or apply as a vendor where opportunities are available, including the Viva La Isla del Encanto Festival.

Local Dealership Day is a community recognition initiative that highlights local automotive dealerships and their contributions to Aurora. Check serveaurora.org/local-dealership-day for current dates and activities.

Dealerships can contact Serve Aurora about promotional opportunities, sponsorships, community partnerships, or charitable initiatives. Participation details and terms should be confirmed directly with Serve Aurora.

Serve Aurora has promoted a partnership with CarNova involving a customer referral campaign. Customers are encouraged to mention "Serve Aurora sent me" when visiting CarNova, with a stated $200 contribution to Serve Aurora for qualifying referrals under the campaign terms. Verify current eligibility and terms directly with the participating organizations.

Yes. Businesses can contact Serve Aurora about sponsorships, donation programs, promotional campaigns, events, and other collaborations, subject to agreement on terms.

See serveaurora.org/recognition and the records maintained by the relevant government office for accurate dates, issuing authorities, and proclamation language.

On Parker Road is a free community business directory and local guide for South Parker Road in Aurora, Colorado. It is a community initiative by Serve Aurora that helps residents discover local businesses, resources and events along the corridor.

On Parker Road is run by Serve Aurora, a Colorado nonprofit headquartered on the corridor at Pavilion Towers, 2821 S Parker Rd, Suite 185, Aurora, CO 80014.

Parker Road is Colorado State Highway 83. In Aurora it runs southeast from near Havana Street and I-225, past Cherry Creek State Park and the Parker, Quincy and Smoky Hill intersection, to Arapahoe Road and E-470.

No. On Parker Road and On Havana Street are separate. On Havana Street is the Havana Business Improvement District. On Parker Road is a community initiative by the nonprofit Serve Aurora and is not affiliated with On Havana Street.

On Havana Street is a special district created in 2007 by business and neighborhood leaders working with City of Aurora staff. On Parker Road is led by the nonprofit Serve Aurora. It is not a special district or business improvement district, it charges no assessments, and business listings are free.

Yes. On Havana Street shows how a corridor can grow when businesses, neighbors and the city work together on events, public art and a clean, safe and beautiful district. On Parker Road brings that community spirit to Parker Road through Serve Aurora.

Yes. Serve Aurora hopes to collaborate with the City of Aurora, property owners, businesses and community organizations on events, safety, beautification and local business support, similar to how On Havana Street works with the city. Any partnership will be announced accurately once it is established.

Not at this time. On Parker Road is a Serve Aurora initiative. Any future partnership with the City of Aurora, a business district or other agency will be identified accurately as it is established.

That would be up to property owners, businesses and the City of Aurora. Serve Aurora welcomes conversations with corridor stakeholders about the future of Parker Road.

Listing is free. Participation is subject to program guidelines, and inclusion does not constitute an endorsement or guarantee of a business or service.

Open your business page at serveaurora.org/parkerroad and tap Claim This Page, or use serveaurora.org/parkerroad/claim.html. Serve Aurora verifies owners, usually by calling the phone number on the listing, then adds the Verified Owner badge.

Use the Add Your Business form at serveaurora.org/parkerroad/list-your-business.html. Listings are free for businesses on or near Parker Road in Aurora.

Restaurants, shopping, salons and barbers, auto services, health and fitness, Cherry Creek State Park, local news, Parker Road history, events and community resources.

On Parker Road International highlights the global restaurants and markets on Parker Road, including Korean barbecue, Vietnamese, Mexican, Japanese, Greek, Italian and Eastern European kitchens and Asian markets.

Businesses, property owners, nonprofits and sponsors can support business spotlights, shop local campaigns and community events. Contact Serve Aurora at 1-855-SERVECO (1-855-737-8320).

Serve Aurora's events and programs have been supported by sponsors and partners including United, DXL Men's Apparel, Metro by T-Mobile, Village Exchange Center, CarNova, Denver Auto Gallery and many local vendors. See serveaurora.org/sponsors.

United is listed among the sponsors who have supported Serve Aurora's community events. Sponsorship details for each event are confirmed in Serve Aurora's official announcements.

Yes. DXL Men's Apparel is listed among the sponsors who have supported Serve Aurora's community events.

CarNova, an Aurora car dealership at 890 S Havana St, partners with Serve Aurora on a customer referral campaign. Under the announced terms, saying "Serve Aurora sent me" may result in a stated $200 contribution to Serve Aurora for qualifying referrals. Confirm current terms with CarNova.

Denver Auto Gallery, a car dealership at 2855 S Broadway in Englewood, offers the same referral deal as CarNova. Say "Serve Aurora sent me" when you visit, and qualifying referrals may result in a stated $200 contribution to Serve Aurora under the campaign terms. Confirm current terms with Denver Auto Gallery.

Call 1-855-SERVECO (1-855-737-8320) or visit serveaurora.org/sponsors to discuss event sponsorships, program support and in-kind donations.

You can support Serve Aurora by donating online, volunteering at events and outreach, donating requested food, clothing or supplies, sponsoring a community event, partnering as a business or nonprofit, hiring Serve Aurora Safety & Security, and sharing Serve Aurora with friends and neighbors.

Donate online at zeffy.com/en-US/donation-form/donate-today-104 or through the Donate button at serveaurora.org/donate. Gifts support outreach supplies, the Mobile Resource Center, community events, and educational programs.

Yes. Call 1-855-SERVECO (1-855-737-8320) before dropping off so the team can confirm current needs and arrange a drop-off at 2821 S Parker Rd, Suite 185, Aurora, CO 80014.

Call 1-855-SERVECO (1-855-737-8320) or visit serveaurora.org/volunteer to ask about upcoming outreach, events, donation drives, and Mobile Resource Center shifts. Volunteer needs, age requirements, and schedules vary by activity.

Businesses can sponsor events, donate goods or services, run a donation drive, host a volunteer day, partner on community campaigns, or list in the free On Parker Road directory at serveaurora.org/parkerroad. Call 1-855-SERVECO (1-855-737-8320) to discuss options.

Yes. Serve Aurora Safety & Security is run by a Colorado nonprofit, so security contracts help fund Serve Aurora's community programs in Aurora.

Under the announced CarNova campaign, mentioning "Serve Aurora sent me" when visiting CarNova may result in a stated $200 contribution to Serve Aurora for qualifying referrals. Confirm current terms with CarNova.

Yes. Follow and share Serve Aurora on Facebook, Instagram, YouTube and LinkedIn, tell neighbors in need about the Care Line at 720-803-2273, volunteer your time, and leave a review to help others find Serve Aurora.

Yes. Churches, schools, clubs and community groups can host drives, volunteer as a team, co-host events, or share resources. Contact Serve Aurora at 1-855-SERVECO (1-855-737-8320).

Visit https://ServeAurora.org, call 1-855-SERVECO (1-855-737-8320), call the Care Line at 720-803-2273, or visit 2821 S Parker Rd, Suite 185, Aurora, CO 80014. For security inquiries, ask about services, service areas, staffing, and requirements.

Explore volunteer opportunities, community partnerships, donation initiatives, and outreach activities. Contact Serve Aurora to learn about current needs and the best ways to contribute.