About
This program provides community volunteers and nonprofit staff with the essential protocols to manage visitor interactions safely and effectively. You will learn practical methods for welcoming guests at community events and mobile resource centers while maintaining a secure environment. The curriculum covers situational awareness, de-escalation techniques, and specific strategies for engaging with diverse populations, including those experiencing homelessness or neurodivergent individuals. By focusing on both safety and compassion, this course prepares you to support the Aurora community and handle complex social dynamics with professionalism and care.
You can also join this program via the mobile app. Go to the app
Instructors
Price
Free